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There are several ways in which managing a luxury property is different from managing other residential properties. Compared to managing mid-range single-family homes, apartments, duplexes, and other types of properties, managing luxury properties is a completely different ballgame.
Exceeding expectations is expected; maintaining high standards is necessary when managing a luxury property, from ensuring fresh flowers at the entrance to washing the owner's sports car.
What distinguishes facility management in a luxury residential facility from residential facilities in general?
High-net-worth people who demand top-notch services live in opulent properties. These residential properties require a higher level of customization because they are furnished with ostentatious amenities that take longer of customization because they are furnished with ostentatious amenities that take more work to maintain.
Facilities management for ultra-luxury properties should be carefully chosen to provide a hospitality-style customer experience with attention to detail, around-the-clock service, and a committed facility manager. An ordinary residential property needs basic facility management services like soft services like housekeeping.
What do residents expect from facility management?
Residents of opulent buildings look for facility management services that are equipped with cutting-edge technology, smart home solutions, lush gardens and landscaping maintenance, fine dining, well-maintained wellness centers, and spas, as well as upkeep housekeeping and recreation facilities, to ensure that all expectations of living and leisure are met.
How are floor cleaners made of high-quality material maintained?
This floor is covered appropriately during the cleaning process to guard against any damage. When cleaning the floor, the housekeeping staff must be careful about the chemicals they use. The facility management staff also gives residents advice on any necessary and timely repairs.
How to care for and clean a luxury facility's HVAC system
HAVC system requires end-to-end attention. Good facility management takes care of electrical and mechanical maintenance (MEP Services) with their specialized, trained, and qualified personnel to maintain and manage on a 24-hour basis for all your emergency needs.
Every three months, an equipment check-up is performed, taking into account seasonal requirements, to ensure the desired element is maintained for the occupant as well as the lifespan of the system. Additionally, they make sure that the outdoor units' noise and vibrancy parameters are routinely checked, recorded, and repaired as necessary.
Tips on Managing Luxury Properties in Style
1) Offer an experience, not just a service
Every property has requirements, which are typically made by the owner. To truly provide services that go above and beyond expectations when managing a luxury property, it is necessary to understand the history of the house and the people who have lived there.
2) Provide luxury services
Luxury apartments frequently include extras like a co-working space, rooftop lounge, 24-hour gym, and room service in addition to services like valet parking and room service. Quality must always be kept in mind when dealing with every aspect of managing a luxury property.
3) Work with reliable suppliers
Each maintenance or repair task must be completed by a qualified team of housekeeping, gardener, pantry staff, plumbers, cleaners, electricians, carpenters, and other service providers to manage luxury properties in style. A reputable facility management firm can not only managers who have a keen eye for detail.
Conclusion
As you can see, maintaining the highest standards of service is essential when managing a luxury property. The key to managing luxurious properties, though, is perfection. When managing a luxury property, you must anticipate the owner’s needs. Your property will benefit from receiving the best management and maintenance services from a reputable facility management company that specializes in the management of upscale properties, including waterfront villas, luxury apartments, vacation homes, and many more.